Every fault by email costs money twice. What's your total?
Once to fix, and once to chase. Four questions about how faults reach your team and what happens next give you the annual cost of running the estate reactively.
That means the chasing hours, the emergency premium and the faults that vanish, with a straight comparison against what fixing the system costs. Two minutes, nothing sent anywhere.
1. Your estate and fault volume
2. What happens to a fault today
Where it goes
The chaos vs fixing it
What changes when faults stop living in an inbox
With FMProof, a fault reported from a phone, or forwarded from an inbox where AI triage turns the email into a work order, is logged, prioritised, assigned and visible in one place. Nobody chases, because everybody can see. Requesters get answers without asking; contractors get one link, not a thread. The admin minutes above mostly just stop existing. From £650 per school per year on Silver, inside the Microsoft 365 your trust already owns.
Want a second pair of eyes on your number?
Send us your figures and Spencer, EstateProof's founder, will come back with a short, plain-English read on where the biggest saving is hiding. No charge, no follow-up campaign, no obligation.
Basis: staff time costed at £22/hour (a blended, on-cost rate across site staff and office staff who handle faults); contractor call-outs at an average £150, with emergency and out-of-hours work carrying a 75% premium over the same job done as planned work; 52 operating weeks. "Never logged" estimates one fault in twelve going missing where reporting has no single channel. All figures are indicative and deliberately conservative: they exclude consequential damage, lost lettings, and the cost of failed audits. For a planning conversation, not an accountancy exercise.
Watch a fault become a work order
With FMProof, a fault reported from a phone or forwarded from an inbox is logged, prioritised, assigned and visible in one place. See it running in a Microsoft 365 like yours, with a written price at the end.